"The EagleDOCS online system provides extreme flexibility by allowing documents to be processed quickly and at any time of the day. The website makes the ordering process simple and reliable. When a problem or question arises, the Live Help feature offers instant assistance from their knowledgeable staff who are always willing to provide the proper guidance. We have been extremely pleased with the service and dependability EagleDOCS has consistently provided."

Stefani Bertrand
Providence Mortgage Company


SSL Technology and how you benefit from it

EagleDOCS realizes how important security is to you, so we've taken a number of steps to enhance the protection of personal or confidential information sent to or from EagleDOCS over the Internet. First, we require that a "secure session" be established, using Secure Socket Layer (SSL) Technology. This is done any time you supply or access personal or confidential information in one of our secure online areas. SSL technology creates a private conversation that only your computer and EagleDOCS systems can understand. The SSL technology encodes information as it is being sent over the Internet between your computer and EagleDOCS systems, helping to ensure that the transmitted information remains confidential. The use of SSL requires two components: an SSL-compatible browser and a Web server to perform the "key-exchange" that establishes a secure connection to EagleDOCS Web server systems.

Technological requirements to utilitize SSL

A Compliant Browser
You will need a browser with SSL capabilities. Examples of SSL browsers include Microsoft's Internet Explorer 2.0 and above and Netscape 2.0 and above. (Note that some older versions of browsers will not support SSL sessions). If you don't already have a browser with SSL capabilities, you can download an SSL browser from any of the links below.

- Internet Explorer
- Netscape Navigator

In order to securely access your personal or confidential information via the Internet, we recommend you use the latest browser versions available. Accessing secure online areas with Netscape versions before 1.22 is prohibited due to security concerns.


A Compliant Internet Service Provider
Nearly all Internet Service Providers (ISPs) automatically enable the SSL session described above. If you use your company's internal connection to access the Internet and you find you cannot access the EagleDOCS secure pages with an SSL browser described above, your company may be blocking access via a "firewall." Please speak to your firm's Internet access systems administrator for further details on your network's Internet access.

Enabled Cookies
You also must have enabled cookies on your browser in order to access confidential information. If you have chosen to disable cookies on your browser, you will not be able to access confidential information.

User ID and Password

Many areas of the site require the use of a User ID and Password as an additional security measure that helps protect your confidential information. This allows EagleDOCS to verify who you are, thereby allowing you access to the Online OrderDOCS system, and preventing unauthorized access. When you have finished using a secure area of EagleDOCS Online Services, make sure you always click on the "Log Out" link which appears on the upper right-hand side of every secure page. When you click on it, you will be given the option to end your secure session. No further secure transactions can be conducted without re-entering your User ID and Password. You should be aware that browser software often "caches" a page as you look at it, meaning that some pages are saved in your computer's temporary memory. Therefore, you may find that clicking on your "Back" button shows you a saved version of a previously viewed page. Caching in no way affects the security of your confidential User ID or Password. If you use a computer in a public place to access your account information, simply quit/exit the browser software before leaving to minimize the possibility of anyone else viewing your confidential information.

 
 
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